Leadership vs. Management: Why It Matters to Marketing
For some reason, I woke up this morning with an awful memory of the most negative, hard to please, fast-paced-without-logic-or-specialized-marketing-knowledge-or-metrics boss I’ve ever had. My pervasive thought was: “You, sir, are the antithesis of a leader.”
The internal dialogue continued. “Although you may be deemed by some as a good manager, mostly from the ability to be hard-driving and cost-conscious (aka cheap), to me that’s not management at the level of leadership.” With that said, I brushed off the negative feeling and got on with my day.
Next up: the cursory morning email check. I usually stick to opening the emails that will most impact my schedule but today’s SmartBrief on Leadership caught my eye. Oddly enough, two posts’ headlines, “Generosity is the real marker of a good boss” and “Sometimes slowing down is the best way to reach your goals,” seemed to summarize to my beef with the former boss perfectly.
Essentially, when you care about connecting with people (a requirement for generosity and extraordinary leadership according to Dan Rockwell, The Leadership Freak) and are mindful about your speed and the unnecessary pressure you create as a result (especially when you’re operating with the “Ready-Fire-Aim” approach Allan Milham advises against), you can lead more effectively.
Why does a marketing person like me care about leadership? Why am I even writing this post? I’m a strategist first, marketing person second. You can’t have effective strategy execution without the kind of capable leaders defined in these articles. Drilling down, all the marketing effectiveness and external brand strength in the world won’t help (it will actually be a waste of money) if the culture (as defined by leadership) does not support it. Finally, a culture can retain competitive advantages–one of which can be leadership!–by being generous with people and calculating about its efforts (thanks to the power of that pause). This is why I look holistically at businesses, to help them maximize their marketing efforts via alignment. And why I advocate having executive teams that are committed to building brand and culture at once.